Syndeo Technologies - Managed Service Provider

Call-In Help Desk


With Syndeo Technologies Support Call Center,

we can provide your organization with a 24/7 Level 1 Help Desk Call-In Center. We will become your organizations IT front line in handling the day to day computer problems. Our design is to reduce operating costs, increase employee customer service and implement a strategic approach in designing the correct Help Desk plan for you and your organization.

We customize each of our plans to meet your organizations needs, whether it be five days a week or 24/7. Our Tech's are certified and have the experience to handle all front line requests in a timely manner.

We will provide the following:

  • » 24/7/365 day tailored support
  • » Certified service desk personnel
  • » Customer satisfaction surveys
  • » Software installation
  • » Web-enabled incident management system
  • » Self service portal for end-users
  • » Detailed metrics and reporting
  • » 100% U.S. based operations

Our Blogs

TIP Powershell Script to Make Your Global Admin Account the Owner of a Sharepoint Online Site

TIP Mail rule to stop phishing message with fraudulent DisplayName and external address

TIP Powershell Script to List Sharepoint 2013 User Profiles

TIP Powershell Script for Windows Server Backup Notification

TIP Adding a Web Application to your Task Bar using Chrome

If you open a lot of web sites every day you will be familiar with the challenge caused by having 20-30 tabs open in a browser and navigating between the tabs, especially because there is no differentiation between a tab that runs a web app and a tab that is simply a web site you opened while performing research or just casual browsing. You could of course close a tab once you are done with it but who has the time to do that?

Read more on TIP Adding a Web Application to your Task Bar using Chrome…

Creating and Managing AWS Snapshots in Powershell

Creating a snapshot of an Amazon Web Services EBS volume is a simple method to back up your AWS instances. For more details on AWS snapshots make sure to read this.

Read more on Creating and Managing AWS Snapshots in Powershell…

Running an Office 365 Compliance Search using Powershell

Overview

Running a Content Search is fairly easy from within the Office 365 Security & Compliance Center but sometimes it will make sense to drop down into Powershell to run more complex queries.

Read more on Running an Office 365 Compliance Search using Powershell…

TIP How to Configure Email Notification for Windows Server Backup

Although it does not replace enterprise grade backups systems like Veeam or StorageCraft, Windows Server Backup works quite well for basic backup tasks. But it lacks any notification system on the progress of the backups. Here are two simple ways to set that up. First, this option uses the Event Viewer task:

Read more on TIP How to Configure Email Notification for Windows Server Backup…

TIP Fix Office 365 ProPlus Error a shared computer license isn’t available

This is error (or similar) can pop up on a Windows 2012 R2 RD Server farm.

All Technotes I found only referred to Office 15.0 (2013) not 16.0 (2016), which has a different Registry key.
Solution
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\
Create String Value
SharedComputerLicensing = 1
IMPORTANT: Make sure it is a String Value!

Read more on TIP Fix Office 365 ProPlus Error a shared computer license isn’t available…

Simple but Effective Password Tips

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